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What's interesting to me at the moment is the way the messages are being carried. Google has chosen to officially blog its response in its corporate blog. In its response it illustrates what such a search hit would look like and asserts that this is fair use. This chosen method of response is all the more interesting because the reportage on CNET of the original story contains no response from Google. This is because Google tried to put CNET into the doghouse with a year-long blackout on commentary. However, in order to explain why there's no comment from Google, CNET has chosen to link back to the original story that provoked Google's ire in the first place. So rather than letting the brouhaha die down, Google's and CNET's behavior continue to drive readers towards the story Google doesn't like. This is highly amusing.
From press releases to VNRs, companies have long struggled to get control of how their messages get out. A bad publicity moment can haunt a company for a decade or more (see P&G's ongoing fight against rumors of satanism). Google is rolling out a series of initiatives that could be revolutionary if widely accepted, or could be colossal failures - blog search, Google VoIP, etc. Whether or not it still cares about its much-publicized "don't be evil" motto, it certainly cares about how it gets its message across to the tens of millions of potential users of its services. A corporate blog is just one weapon in the arsenal and I'm quite sure we'll see Google making heavy use of it. Will other companies follow suit? Probably, but at a much slower pace. But as CNET is showing, blogs, web reporting, and the ability to link are not simple weapons. Google may find itself more hurt than helped by its current strategy.
"Google may find itself more hurt than helped by its current strategy."
True. But consider the implications. You're basically saying blogs can't route-around the press, so everyone had better accept whatever a journalist writes - or else!
I don't disagree - but I doubt this was the implication you intended ...
2. Dr. wex on September 21, 2005 2:56 PM writes...
I'm not sure how you got that implication from what I wrote. I do think it makes sense for companies to cultivate a good media image, particularly when they're embarking on large risky public ventures. Will a coporate blog help with that? Probably.
1. Seth Finkelstein on September 21, 2005 2:40 PM writes...
"Google may find itself more hurt than helped by its current strategy."
True. But consider the implications. You're basically saying blogs can't route-around the press, so everyone had better accept whatever a journalist writes - or else!
I don't disagree - but I doubt this was the implication you intended ...
Permalink to Comment2. Dr. wex on September 21, 2005 2:56 PM writes...
I'm not sure how you got that implication from what I wrote. I do think it makes sense for companies to cultivate a good media image, particularly when they're embarking on large risky public ventures. Will a coporate blog help with that? Probably.
Permalink to Comment3. Traverse Attorney on September 21, 2005 4:35 PM writes...
Too funny. At least with blogs, a company has a cahnce at getting out its side of the story.
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